Handi-Van Instructions & Eligibility

Handi-Van Application Instructions & Eligibility Requirements

  • Applicant must be a resident of the Town of Smithtown.
  • Applicant must be over 18 years of age or accompanied by a parent or guardian.
  • Applications must be fully completed and properly executed. All questions must be answered and Medical Certification must be completed by a licensed physician. Any incomplete application will be returned to the applicant.
  • Within one month of the receipt of a completed application, you will be notified whether it has been approved or denied. If denied, a statement setting forth the reasons for denial will be provided.
  • Appointments will be scheduled subject to availability. Highest priority will be given to medical related trips. This service is limited to transportation within the Town of Smithtown.
  • The operation is a curb to curb service. Please note that the driver will not be able to assist passengers to and from their houses or from the van to any buildings. The driver will, however, assist in the embarking and disembarking of participants onto the van and loading of his/her belongings. Therefore, applicants may be accompanied by an aide or companion.
  • Upon making an appointment, the applicant must notify this office if an aide or companion will be accompanying them.
  • Participants may not use this service for visits already covered by Medicaid or any other insurance agency.
  • Appointments may be cancelled due to inclement weather.